Privacy Policy
Effective Date: 01/2025
At Shaped by CNC (www.shapedbycnc.co.uk), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following data:
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Personal identification information – such as your name, email address, phone number, and business/company details when you:
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Submit an enquiry via our contact or quote form
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Request a quote or upload project files
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Subscribe to newsletters or updates (if applicable)
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Technical information – such as IP address, browser type, time zone settings, and usage data when you interact with our website. This is typically collected via cookies.
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Files and project data – any files you upload for quoting or production purposes, including drawings, CAD files, or specifications.
2. How We Use Your Information
We use the information we collect to:
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Respond to enquiries and provide quotes
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Deliver our CNC machining services
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Communicate regarding your orders or requests
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Improve our website and customer experience
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Maintain internal records for accounting and business operations
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Comply with legal and regulatory obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. How We Store and Protect Your Data
We take data security seriously and implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.
All personal data is stored securely and only accessible by authorised personnel. File uploads and contact details are stored for the purposes of providing our services and are not retained longer than necessary.
4. Sharing Your Information
We may share your data with trusted third-party service providers who assist us in operating our website or conducting business, such as:
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Website hosting or email providers
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Payment processors (if applicable)
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Subcontractors or delivery services for fulfilling your order
All third parties are required to respect the confidentiality and security of your data and to process it in accordance with UK data protection laws.
5. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal data
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Object to or restrict processing under certain circumstances
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Withdraw consent (where processing is based on consent)
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at: [Insert Contact Email Address]
6. Cookies
Our website may use cookies to improve functionality and enhance user experience. You can control cookie preferences through your browser settings. For more details, please refer to our Cookie Policy (if applicable).
7. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in legislation or our business practices. The latest version will always be available on this page.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Shaped by CNC
Website: www.shapedbycnc.co.uk
Email: info@shapedbycnc.co.uk
Phone: